by admin | Feb 8, 2019 | The Five Personas
Enhancing Learning & Development At the I4PL Conference in November 2018, we offered a free preview of The Five Personas Benchmark™ to everyone who attended the Shift session. Our contest winner was Monica. She’s an L&D leader from Allstate Insurance....
by admin | Feb 8, 2019 | The Five Personas
Facilitation can be serious business. Sometimes, too serious. Scientific research has proven that having fun increases learning effectiveness and memory retention. Yet, our research shows that, of The Five Personas™ of facilitation — Sensei, Superhero, Confidant,...
by admin | Dec 19, 2018 | Foundations in Facilitation
For years I have made the assumption that if I teach leaders the methodology (Design Thinking) and tools (Great Questions, User Empathy, Prototyping) they would go off and innovate. Then on a recent road trip working with a team at an automotive plant in Alabama, Moe...
by admin | Sep 16, 2018 | Shift Success
Have you ever wondered what would be different if you hadn’t met someone who turned out to have a positive impact on you? Maybe at the time it was a chance meeting. Just a blip on the radar that barely even registered as significant in the moment that it took place....
by admin | Mar 8, 2018 | Shift Success
Spring 2005. Blue sky. Gorgeous day. That’s what is going on outside. Inside, it’s a different story. Michael and I are co-facilitators. We’re sitting in front of a room full of grumpy Supervisors who’ve been voluntold to participate in the sessions. I think I’m...
