GO TO: The Five Personas™

Facilitation Skills Training

Offering Overview

Shift offers interactive virtual and in-person experiences that model exceptional facilitation and engaging design.
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Facilitation Skills Programs
Facilitation Models & Tools

Facilitation Skills Training Programs

Shift’s core programs are specifically designed to meet the most common development needs identified by our clients and partners.
Virtual Facilitation ExcellenceTM 

Delivery Mode: 

Virtual & In Person

The Virtual Excellence™ program provides facilitators with key strategies needed to deliver engaging virtual learning experiences. Using the principles of the Three Domains of Mastery™ — Own the Content, Manage the Room, and Animate the Experience — Virtual Excellence™ offers practical tips and techniques specific to the virtual environment.

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Foundations in FacilitationTM

Delivery Mode: 

Virtual & In Person

Foundations in Facilitation™ is designed for subject matter or technical experts who are often asked to deliver training, but may not have a background in learning. The program introduces novice trainers to the ABC’s of facilitation, based on the Three Domains of Mastery™ model — Own the Content, Manage the Room and Animate the Experience.
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Master Classes

Delivery Mode: 

Virtual & In Person

Master classes are designed for facilitators ready for the challenge of learning advanced facilitation techniques. Each session takes an in-depth look at specific models and tools. The classes sharpen highly specialized skills with an emphasis on application and practice.
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The Five PersonasTM 

Delivery Mode: 

Virtual & In Person

Discover your unique facilitation style. Recognize your natural strengths and weaknesses. Understand how your style impacts the participants in your sessions. And, most importantly, recognize opportunities to develop as a facilitator based on your individual profile.
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Models & Tools

At Shift, we practice what we preach. Every session we facilitate is like a lab. And we’re constantly innovating in the pursuit of excellence.
Three Domains of Mastery™

The Three Domains of Mastery™ model introduces the essential practice areas that every facilitator must develop and strengthen on the path to mastery – Own the Content, Manage the Room, Animate the Experience.

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Virtual Facilitation Competency Framework™

Consistency. Continuity. Coaching. Feedback. Development. The Virtual Facilitation Competency Framework™ accelerates the development of performance standards and clarifies expectations for virtual facilitators.

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The Five Personas™

Behaviours. Mindsets. The Five Personas™ is a powerful model and online self-assessment tool. A personalized scoring report highlights an individuals facilitation strengths and prioritizes opportunities for development.

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Interested – but not sure where to begin?

Let’s talk about it. Contact us today.
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Shift Perspectives

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